Designing a chatbot research platform that delivers unique insights
Role: Product Designer
HANS is a chatbot that speaks to consumers in their language. Unlike traditional market research tools — HANS eliminates cognitive biases like observer, public arena, and groupthink. Most of the feedback companies relies on today comes from extroverts, so HANS provides a safe space for introverts to express themselves and gives a more holistic viewpoint. Together, with the CEO of Brainitch and a developer, we made this iOS app for researchers to set up their rooms painlessly.